Posts
Business Central Has Changed. Has Your Add-On Strategy?
Business Central has evolved rapidly, but many add-on decisions have not. Native AI, automation, analytics, and operational capabilities are changing what the platform can deliver ...
20-May-2026
Exco Partners – An NEC Company, April 2026
Exco Partners is proud to announce that we have joined NEC Australia & New Zealand - an exciting milestone that reflects the strength of our people, our delivery capability and the...
2-Apr-2026
Project Online Is Retiring: Why It Matters, and How to Migra...
With Project Online retiring, organisations are reassessing how they manage projects, portfolios, and resources. Now is the time to move to modern, Microsoft 365 aligned tools that...
18-Nov-2025
Is Your ERP Holding You Back?
Many ANZ businesses are still relying on outdated ERP systems that slow decision-making and limit growth. This article explores the hidden costs of legacy tools, offers a readiness...
27-Oct-2025
Machine Experience (MX): Designing experiences for a new use...
As AI systems become autonomous participants in business ecosystems, designing for human users is no longer enough. Machine Experience (MX) is emerging as the next frontier, focusi...
15-Oct-2025
From Complexity to Clarity: Digitising Australia’s Wage Syst...
The Fair Work Commission (FWC) replaced its outdated Modern Awards Pay Database (MAPD) with a new system called Modern Awards and Rates System (MARS). Developed by Exco Partners u...
8-Sep-2025
Delivering AI Copilot across the City of Melbourne
The City of Melbourne provide essential services to millions of residents and businesses. The council was keen to understand how Generative AI would impact employee experiences. Ex...
1-Mar-2025
Is inclusive design just a passing trend or a fundamental sh...
In the world of design, trends come and go. From minimalist aesthetics to vibrant colour schemes, designers often find themselves navigating through the ebb and flow of popular sty...
30-Nov-2024
Adding Business Application Solution Designation
We have unlocked another superpower with our Microsoft Business Applications Solution designation which adds to Digital & App Innovation and Data & AI! This achievement continues o...
1-Nov-2024
Choosing the Right Foundation for Your Dynamics 365 Digital ...
3-Oct-2024
5 Tips for Using Copilot Studio Effectively
Have you been looking at Microsoft's new generative AI tool for Microsoft 365, Copilot, but you also felt underwhelmed by the output quality? No worries, we have some handy tips fo...
17-May-2024
What value can you expect from AI
Developing a robust AI strategy is paramount as businesses increasingly use AI technologies to drive innovation and efficiency. Beyond the technical intricacies of AI implementatio...
1-May-2024
Value of Change Management When Implementing a new ERP
Are you delivering the business benefits that you promised in the business case? How can you maximise the likelihood that you do? Change management is the insurance policy you need...
15-Apr-2024
What do the proposed changes to the Australia Privacy Act me...
We expect that some of the Attorney-General’s recommendations will make their way into legislation within the context of the Privacy Act.
5-Mar-2024
Exco Partners and Microsoft Partnership
Exco Partners is thrilled to announce our official designations as Microsoft Solution Designation Partners in Digital & App Innovation and Data & AI! This achievement continues our...
2-Jan-2024
Exco Partners Elevates Local Councils through Digital Transf...
At Exco Partners, we're thrilled to announce our latest endeavour in supporting local councils' transformation initiatives!
11-Dec-2023
Digital Customer Experience and Digital Transformation Winne...
We are thrilled to be recognised as an ABA100 Winner for Digital Customer Experience and Digital Transformation in the Australian Business Awards 2023 for our work with Sustainabil...
1-Sep-2023
Four steps to building a good AI base
If a business owner is unsure about how AI can benefit their business, there are many facets to consider before making any decisions. These considerations can help business owners ...
31-Aug-2023
MAV Technology Awards for Excellence – Winners
Wow! Congratulations to the amazing team at Melton City Council and Exco Partners for your recognition as winners at the MAV Technology Awards for Excellence. T...
16-Aug-2023
Guardians of Trust
Navigating data risks and building unbreakable customer relationships. No one should question the importance of properly managing and protecting the data of your customers and empl...
14-Aug-2023
The Importance of Accessibility in User Experience Design
In the current era of pervasive technology, where digital solutions play a significant role in our daily lives, prioritizing the creation of inclusive and accessible products and e...
28-Jun-2023
Trends for User Experience Design for 2023
As we hit the halfway mark for 2023, we are seeing that UX trends are continuing to evolve and that a UX-focused strategy is essential if brands want to see more engagement. The de...
28-Jun-2023
Psychological drivers are key when designing experiences
Understanding psychological drivers is key when designing experiences. Our perception, attention, memory, decision-making processes, and emotional responses all significantly shape...
9-Jun-2023
NBA, business strategy and data insight
With the NBA finals currently underway, I found this analysis to be particularly intriguing, highlighting the significance of data and data insights in shaping business strategies ...
5-Jun-2023
Fear of missing out
As Generative AI reaches the peak of the Gartner Hype Cycle, many organizations are currently deliberating among the three most likely positions, which are as follows: If you fall ...
3-Jun-2023
Will Microsoft Copilot change the way we work?
We have been closely watching the amazing trajectory of AI tools this year. Our recent posts about Chat GPT and Midjourney have explored how these tools are becoming more accessibl...
22-Mar-2023
The Power of Customer Obsession in Designing Exceptional Cus...
In today’s competitive market, creating exceptional customer experiences has become a key differentiator for businesses. However, designing great experiences is not just abou...
3-Mar-2023
Building a digital-first, employee experience strategy
Employee experience has become a crucial element of success in today's business landscape. It refers to employees' feelings, attitudes, and perceptions about their work and workpla...
9-Jan-2023
Is this the end for UX designers?
With Machine Learning (ML) and Artificial Intelligence (AI) based tools such as Dall-e 2 and Midjourney now able to generate unique artwork and design; is this the end for UX Desig...
6-Jan-2023
Video is the key to improving your business communication
We all know the face of business has changed beyond recognition over the past few years. It has, in fact, given us an opportunity to do things differently. It’s now about people fi...
27-Dec-2022
Interview with a robot
I have been intrigued by the rapid growth of artificial intelligence (AI) and machine learning. The recent release of ChatGPT, a new chat tool by OpenAI appears to have taken are a...
21-Dec-2022
Transformation Project of the Year – Winners
With Major Road Projects Victoria, we are delighted to announce that we have been recognised as winners of Transformation Project of the Year in the Project Controls Expo Awards. T...
29-Nov-2022
CRN Fast 50 – Back-to-back
We are extremely excited to announce we have been recognised in the CRN Fast 50 for the second year in a row. This is a huge pat on the back to the incredible team at Exco Partners...
10-Nov-2022
What if you managed your data function like a product?
Summary It’s a common war cry of the IT department, “We are business lead!”, but are we, and if not, how can we be better? Too often, this is a hollow aspiration, and we only ask “...
28-Oct-2022
Importance of data literacy in the modern enterprise
What are data? Data are measurable values that, when contextualized, can be considered information. As knowledge is developed through the interpretation of information, then data c...
11-Oct-2022
CRN Impact Awards
This is pretty exciting! We have had the privilege of working with the fantastic ResourceSmart Schools team at Sustainability Victoria on a new platform for schools to ma...
26-Aug-2022
Databricks Delta Sharing
If you have been paying attention to your data circles or attended the Data + AI Summit 2022, you might have heard that Delta Sharing is about to be released into the production of...
23-Aug-2022
Exco Partners helps Repco take data to market faster in an a...
We at Exco Partners were excited for our client Repco (part of GPC Asia Pacific) to win a deserved award for “Most Innovative E-Commerce Solution” at the recent Australian Auto Aft...
17-Apr-2022
Power to Choose – Adaptive Project Portfolio Management Webi...
LIVE March 10, 12:00pm Melbourne, Australia (UTC+11)| March 9, 5:00pm PST Register here: registration link Market surveys by Gartner indicate that EPMOs and senior leadership are...
22-Feb-2022
Tools and Technology for a Successful Digital-First Employee...
In this short post, we look at some technology that can help with creating better Employee Experiences. Many tools and technology options are available to support a digital-first e...
3-Feb-2022
Microsoft Global PPM Partner of the Year – OnePlan now in Au...
Exco Partners are proud to announce our partnership with OnePlan. This means Microsoft's Global Partner of the Year for Project and Portfolio Management is now available and suppor...
16-Dec-2021
CRN Fast 50
We are extremely excited to announce we have been recognised in the CRN Fast 50 for 2021. In the number 2 spot mind you! This is a huge pat on the back to the incredible team at Ex...
24-Nov-2021
10 tips on how to deliver an engaging remote workshop
As the glorious year that was 2020 nears an end, I thought it was an opportune time to share some tips on what I have learned over the last 12 or so months of running co-design wor...
9-Oct-2021
Digital Customer Experience Design and Community Contributio...
We are thrilled to be recognised as an ABA100 Winner for Digital Customer Experience Management in The Australian Business Awards 2021 for our work with the National Centre for Far...
7-Oct-2021
Project Controls Exco Awards 2021 Finalist
With Major Road Projects Victoria, we are delighted to announce that we have been nominated as finalists in the Project Controls Expo Awards 2021 The objective of the project was t...
20-Sep-2021
Before a PPM
We originally wrote this article back in 2019. Given some recent conversations, we thought it may be interesting to do an update. It became even more interesting to see how little ...
9-Aug-2021
Business analytics, a waste of money
Are we spending our Business Intelligence and Analytics Budget where it matters most? The gap between the haves and have-nots only seems to be widening. While a lot of progress has...
1-Jun-2021
Project for the Web with Microsoft’s Project Accelerator
Join us on a webinar, presented by Tjon Kim our resident project and portfolio tooling guru, to learn about Microsoft’s new Project Accelerator tool which delivers some impre...
20-May-2021
3 things to know – Project for the Web
If you have started looking at Project for the Web as Microsoft’s latest Project and Portfolio Management (PPM) Toolset and have found yourself confused, you are not alone! We ...
5-May-2021
5 steps to confident workshop facilitation
Know your audience: Get to know about your workshop participants as much as you can. Be open with the limitation of your expertise in theirs. Remember that you are there to facilit...
3-May-2021
Learning how to learn
In our work at Exco Partners, learning is always an important component that we consider in the solutions we deliver. Learning helps to ensures the change is accepted and important...
29-Apr-2021
CX Designers and BAs, there is so much to learn from each ot...
My daughter applied for a credit card a month back. It was all online, including “chatting” with someone to guide her through some of the more complicated areas. With...
16-Feb-2021
Building a digital customer self-service experience
Customers seek instant access to information and the ability to resolve their queries independently. Organisations increasingly turn to digital channels to empower customers and st...
7-Feb-2021
Returning to the Office
With the further easing of restrictions in Victoria the speculation and conversation that started with the directive to work from home has shifted to questions about how will we kn...
28-Oct-2020
Power BI Changes
If you are a small to medium size business using Power BI, Microsoft has announced a change to licensing that will be of interest, especially for businesses that want to leverage a...
19-Oct-2020
An insight driven organisation
An insight driven organisation will stand a far greater chance of maintaining their cashflow, keeping touch with customer base and keep a close eye on the operational metrics that ...
6-Oct-2020
Microsoft gold partner status
We are excited to announce Microsoft gold partner status. Thanks to our Business Agility and Data + Technology teams for all their efforts (and study) during these challenging time...
18-Aug-2020
Can we please stop manual project reporting
There is little point arguing the rapid rate of change of project management practices in recent years. Yet, project reporting remains un-change and often antiquated. Time to chang...
6-Aug-2020
Designing for Transformational Change
For an organisation to be able to deliver transformational change, thorough careful consideration and preparation are needed in the design of the change program itself. Simply pick...
22-Apr-2020
Exco Partners acquires Core Consulting Group
We are excited to announce that Core Consulting Group (CCG) has formally joined the Exco Partners family. Since 2006, CCG has worked to mobilise, operate, manage, enhance and tran...
3-Feb-2020
Are your new ways of working, working?
Most organisations have in recent times undertaken significant self-reflection, analysis and in some cases external validation to define a new ‘way of working’ aimed at delivering ...
27-Jan-2020
Effectiveness in a Bimodal Environment
Gartner coined the term Bimodal in 2015 as a proposed model for enabling differentiation of delivery models for exploratory undertakings from initiatives for which the outcome is m...
23-Jul-2019
JIRA Hub Reporting Pack
Most of us are aware of Agile becoming a focus for a range of organisations and JIRA emerging as a significant tool in this space. JIRA provides functionality for agile project man...
13-May-2019
Is the Agile button not showing in MS Project?
Do you use the Agile Features in MS Project? Is the Agile button you are looking for not showing in your version of MS Project? You might be on the newer version of MS Project. Be ...
18-Mar-2019
Forget reporting…Lets just get on with it….
While many organisations are pursuing an Agile agenda and defining “New Ways of Working” in order to be more competitive in an ever changing marketplace, few organisations have com...
25-Feb-2019
Before a PPM
With a new Calendar year comes new ideas and plans. If one of those plans is to implement a Portfolio and Project Management or Enterprise Project Management solution (PPM or EPM) ...
22-Jan-2019
Dependency Management. Who Cares About Terminology?
Managing dependencies between initiatives on almost any scale is a tricky business. Many large programs and even some portfolios of work have been tripped up as a result of the dep...
21-Nov-2018
What could be improved about the latest Jira View?
Atlassian’s JIRA have released a new update in August focused mainly on the new JIRA issue view. For those not aware of this update, click here for more details. The update focuses...
15-Oct-2018
New Version of Microsoft Project, or more of the same?
On the 24th September, Microsoft announced the general availability of Microsoft Project 2019. See https://www.microsoft.com/en-us/microsoft-365/blog/2018/09/24/office-2019-is-now-...
12-Oct-2018
What does the new Project Online mean for you?
If you have missed the latest announcement from Microsoft, they have announced that Project Online is going to go through a major revamp in the future. More details on that here. T...
11-Oct-2018