Power positive digital change with Exco Partners
A powerful mix of experience, creativity and engineering focused on delivering true transformational change. Serious capability horsepower, delivering serious business performance.

A powerful mix of experience, creativity and engineering.

Exco Partners is an Australian Management Consulting firm that leverage capability and expertise across the digital and transformation supply chain. We are a powerful mix of experience, creativity and engineering; focused is on solving the business challenges across customer, employee, and business performance alignment and the opportunities for these domains with digitalisation and digitization.

We combine our experience with data, industry insight, creativity and research to provide measurable and actionable outcomes.

our agenda

Designing and Testing Services

If you are a mad-hatter service designer, a guru of customer experience or just a punter wanting to test out a new way to serve your customers, you have likely scratched your head with how to test your new idea before committing too much time and energy in making it a ready thing. Sure you…

Digital Product Design

Building digital and innovative products is a passion of love for us at Exco Partners. Tinkering, designing, exploring new ideas and building stuff is something we do for fun. We are an entrepreneurial and curious bunch and have a passion for thinking outside the box to build unique solutions to problems of all sizes. From…

PMO Implementation

Effective Portfolio, Program and Project Offices provide significant benefits through leadership, clarity, focus and alignment. Good ones will increase efficiency, deter missteps and support the organisation to deliver change in a calm and fit for purpose manner. They will also enable a balance of stability and adaptability consistent with the organisation’s way of working and…

Portfolio Management Framework

The Covid-19 pandemic currently sweeping the world has changed a lot of things. Things that once felt certain no longer are. As we learn to work with this uncertainty, the only real certainty is that we can expect ongoing change. An organisations ability to work with this uncertainty as they recover and grow may be…

our purpose

As business leaders know, every organisational function is having to manage the pressure of change and disruption. Smart, effective execution of digital strategy and transformative change is critical to remain competitive.

Our purpose is to represent our customers to do just that.

Balancing growth and a digital ambition

Balancing aspirations of growth, a digital ambition and real world constraints

Balancing growth and a digital ambition is all-consuming. We think the most transformational activity is overstated. It is often tackled within a framework of known constraints that is not transformation, that’s making something less broken. We specialise in finance, sales and procurement operation transformation.

Addressing sustainable advantage

Addressing pressures for workforce flexibility to enable sustainable competitive advantage

We see business agility as a fundamental organisational objective to enable transformation, the subtle distinction between agile and agility. We appreciate the business challenges of evolving ways-of-working and the changing venn diagram of employee, competency, capability and technology tools that are disrupting change momentum.

Mastering the challenges of change

Master the challenges and opportunities of fundamental business model change

Transformative change can only be successful if the change is embedded in new ways of working. Deploying a new technology tool set often over shadow the often more difficult aspects of making the change relevant to the business, customer and workforce. And importantly, making that change stick without disrupting all the parts of the business that are sound, be it culture, reputation or an ability to service customer.

Designing for a meaningful impact

Designing for a positive and meaningful impact to experiences and lives

Customer attraction, acquisition and retention continue to be the centre-piece of most transformative business cases. We see the role innovation, experience and service design can play for a pragmatic organisation dealing with conflicting priorities. We see the pending mesh of experience, service design and more traditional analysis capabilities. We see an industry currently fixated with a title rather than the outcome. We think that’s not quite right and we look to make a positive difference.

our capability

transformation+
change

Transformation is a complex challenge shaped by a diverse eco-system that spans customer, people, products, regulation, systems and market forces. Technology is just one dimension.

transformation+
change

  • Finance Transformation
  • Digital Strategy
  • Organisational Change
  • Operating Model Change
  • Sales Transformation
  • Cost-out and Optimisation

experience+
design

The coming together of service design, customer experience and more traditional analysis disciplines will define the path for change of the future and is an important tool in balancing the desirable, viable and feasible.

experience+
design

  • Customer Experience
  • Service Design
  • Human Centred Design
  • Design Sprint
  • Visual / Web Design
  • Digital Product
  • Business Analysis
  • Process Analysis
  • Process Re-engineering

business agility+
delivery

Delivery accountability is an important part of our DNA. We respect experience, discipline and pragmatism in project delivery over of the theorist. We see business agility as a fundamental objective to enable transformation.

business agility+
delivery

  • Project Management
  • Agile Delivery
  • New Ways of Working
  • Lean Portfolio Planning
  • PMO Tooling
  • Project Office Transformation

data+
technology

Data-driven insight is fundamental to our work. Understanding data and effectively utilising technology is critical to delivering a competitive advantage.

data+
technology

  • Data & API Strategy
  • Technology Health-check
  • Enterprise Architecture
  • Data Integration
  • Solution Architecture
  • Solution Design
  • Platform Delivery
  • Platform Engineering
  • Web Development

our thinking