Power positive digital change with Exco Partners
A powerful mix of experience, creativity and engineering focused on delivering true transformational change. Serious capability horsepower, delivering serious business performance.

A powerful mix of experience, creativity and engineering.

We are an Australian Management Consulting firm expert in delivering transformative solutions and providing advisory services to enterprise businesses. Bringing together a powerful mix of experience, creativity, and engineering, our purpose is to assist our customers with smart, effective execution of digital and transformative change.

At Exco Partners, we combine our countless years of experience with data, industry insight, creativity, and research to provide measurable, pragmatic, and actionable solutions for our customer’s unique needs.

our agenda

IT Strategy

Exco Partners have experience in the development of IT Strategy spanning the multiple dimensions of an IT operation including: Operating model design Architecture roadmap Service Management Capability modelling, benchmarking and uplift Organisation design Governance and Enterprise Portfolio Management Ways of Working As an example, Exco Partners have recently work with a global Health Insurer and…

Data, Analytics & Insight

Exco Partners was engaged to implement a customer engagement initiative targeting an immersive and personalised online channel experience for a large international automotive replacement parts organisation. Data analysis identified a propensity for members to purchase once for a specific need. The hypothesis was that harnessing all of the business’s vehicle data and matching it to…

Digital Product Development

Founded by the Victorian government’s Future Farming Strategy the National Centre for Farmer Health (NCFH) is an organisation focused on the education, research and innovation into health, wellbeing and safety of farmers and rural communities. In 2018, farms accounted for 23% of worker fatalities in Australia, yet the agriculture industry made up only 2.3% of…

Designing and Testing Services

Are you a mad-hatter service designer? A guru of customer experience? Are you just a punter wanting to test out a new way to serve your customers? If you are, you have likely scratched your head with how to truly test your new service ideas before committing too much time and energy it making it…

PMO Implementation

Effective Portfolio, Program and Project Offices provide significant benefits through leadership, clarity, focus and alignment. Good ones will increase efficiency, deter missteps and support the organisation to deliver change in a calm and fit for purpose manner. They will also enable a balance of stability and adaptability consistent with the organisation’s way of working and…

Business Process Re-engineering

Exco Partners was engaged to review the Procurement and uplift the approach and detail in order to support more effective delivery and continuous improvement. The review and subsequent implementation of the framework will enable greater consistency …

our purpose

As business leaders know, every organisational function is having to manage the pressure of change and disruption. Smart, effective execution of digital strategy and transformative change is critical to remain competitive.

Our purpose is to represent our customers to do just that.

Balancing growth and a digital ambition

Balancing aspirations of growth, a digital ambition and real world constraints

Balancing growth and a digital ambition is all-consuming. We think the most transformational activity is overstated. It is often tackled within a framework of known constraints that is not transformation, that’s making something less broken. We specialise in finance, sales and procurement operation transformation.

Addressing sustainable advantage

Addressing pressures for workforce flexibility to enable sustainable competitive advantage

We see business agility as a fundamental organisational objective to enable transformation, the subtle distinction between agile and agility. We appreciate the business challenges of evolving ways-of-working and the changing venn diagram of employee, competency, capability and technology tools that are disrupting change momentum.

Mastering the challenges of change

Master the challenges and opportunities of fundamental business model change

Transformative change can only be successful if the change is embedded in new ways of working. Deploying a new technology tool set often over shadow the often more difficult aspects of making the change relevant to the business, customer and workforce. And importantly, making that change stick without disrupting all the parts of the business that are sound, be it culture, reputation or an ability to service customer.

Designing for a meaningful impact

Designing for a positive and meaningful impact to experiences and lives

Customer attraction, acquisition and retention continue to be the centre-piece of most transformative business cases. We see the role innovation, experience and service design can play for a pragmatic organisation dealing with conflicting priorities. We see the pending mesh of experience, service design and more traditional analysis capabilities. We see an industry currently fixated with a title rather than the outcome. We think that’s not quite right and we look to make a positive difference.

our capability

transformation+
change

Transformation is a complex challenge shaped by a diverse eco-system that spans customer, people, products, regulation, systems and market forces. Technology is just one dimension.

transformation+
change

  • Finance Transformation
  • Digital Strategy
  • Organisational Change
  • Operating Model Change
  • Sales Transformation
  • Cost-out and Optimisation
  • Adoption Services

experience+
design

The coming together of service design, customer experience and more traditional analysis disciplines will define the path for change of the future and is an important tool in balancing the desirable, viable and feasible.

experience+
design

  • Customer Experience
  • Service Design
  • Human Centred Design
  • Design Sprint
  • Visual / Web Design
  • Digital Product
  • Business Analysis
  • Process Analysis
  • Process Re-engineering

business agility+
delivery

Delivery accountability is an important part of our DNA. We respect experience, discipline and pragmatism in project delivery over the of the theorist. We see business agility as a fundamental objective to enable transformation.

business agility+
delivery

  • Project Management
  • Agile Delivery
  • New Ways of Working
  • Lean Portfolio Planning
  • PMO Tooling
  • Project Office Transformation
  • Process Automation
  • Business Productivity

data+
technology

Data-driven insight is fundamental to our work. Understanding data and effectively utilising technology is critical to delivering a competitive advantage.

data+
technology

  • Data & API Strategy
  • Technology Health-check
  • Enterprise Architecture
  • Data Integration
  • Solution Architecture
  • Solution Design
  • Platform Delivery
  • Platform Engineering
  • Web Development

our thinking