Digital transformationDesignSystems IntegrationISO 9001 Certified
we design → experiences people love
We blend the art of human-centred design with robust system integration, ai expertise and best-practice delivery. An Australian digital transformation specialist, now with the reach of NEC behind us.
Who we are
We are one of Australia’s fastest-growing and most innovative Microsoft technology specialists. We hold Data and AI, Digital and App Innovation, and Business Applications solution designations from Microsoft, and we have delivered for some of Australia’s largest brands and public sector agencies.
“Next, next, finish” is easy. Designing and building enterprise systems that truly transform is hard. That is the work we choose: end-to-end application modernisation, digital products, and the data and AI platforms underneath them.
Measured, not claimed
Microsoft solution designations: Data & AI, Digital & App Innovation, Business Applications
ISO-certified quality management system behind every engagement
Industry awards across transformation, CX and community impact
Up to 80% of implementation cost saved with our Dynamics cloud accelerators
Our services
Human-centred design is the centrepiece of our work. We are obsessed with discovering innovative ways to create effective services and products that deliver superior experiences to your customers and employees.
We access, organise, integrate, migrate and visualise complex data sets, with established methods and best-practice technologies that uncover insight and enable better decisions.
We specialise in application modernisation and digital product development: solutions for digital customer experiences and efficient enterprise operations, optimised for performance, security and scale.
Transformation is hard, but it doesn’t need to be high-risk. We bring project management, change management and agile delivery capability to plan, prioritise and deliver transformation effectively.
Our solutions
Priority one
We have reached a tipping point for the adoption of AI in business.
The tools and capabilities are here, and they are useful. Smart businesses are embracing the capability and preparing for the inevitable. What are you doing to prepare yours?
How we approach AIPriority two
Data-driven businesses will win, but must first do the right thing with customer data.
Defining, securing, integrating and acting on data is of ever-growing importance. We start with why your data is valuable, then build robust, smart data solutions that deliver that value securely.
Our data approachPriority three
Good CX is no longer good enough.
CX drives longer relationships, greater revenue and better business performance. We help you deliver holistic digital experiences without compromising the human interactions that matter.
Designing better CXPriority four
EX is as important as CX in the war on talent.
Attracting and keeping people can’t be solved with traditional methods. We turn the craft of customer experience inward, building employee experiences that relieve retention pressure and help you do more with less.
Designing better EXOur work
The FWC aimed to modernise its unfair dismissal conciliation services, which were hindered by outdated systems and manual processes. Partnering with Exco Partners, they adopted a human-centred design approach to build a seamless, secure, and scalable digital platform using Microsoft technologies. The solution included AI-powered case routing, a customer portal and automated workforce management tools. These innovations significantly improved case handling efficiency, agent productivity, and public engagement. The transformation continues, with future enhancements focused on expanding AI capabilities and refining service delivery.
Read the caseThe Fair Work Commission (FWC) replaced its outdated Modern Awards Pay Database (MAPD) with a new system called Modern Awards and Rates System (MARS). Developed by Exco Partners using Microsoft Dynamics 365 and Azure, MARS is a low-code, scalable platform designed to streamline award management, reduce operational risk, and enable business users to manage complex pay data independently. The transformation significantly enhanced processing speed, data accuracy, and user autonomy, supporting FWC’s broader digital strategy and improving compliance and efficiency in managing over 70,000 pay rates across 155 modern awards.
Read the caseASIC partnered with Exco Partners to modernise its Enterprise Data Platform (EDP), a key enabler of regulatory enforcement, analytics, and digital services. Using a modern data stack Databricks, Delta Lake, Data Vault 2.0, R Studio, and Collibra, Exco Partner delivered a scalable, governed platform that now supports strategic initiatives like investigations and the Modernisation of Business Registers. The transformation has reduced data onboarding time, improved quality and lineage, and accelerated insights for regulatory teams.
Read the caseRed Cross Lifeblood plays a vital role in ensuring a safe, reliable blood and plasma supply across Australia. However, legacy systems limited real-time visibility, affecting responsiveness to shifting supply and demand. To address this, Exco Partners implemented a scalable, real-time data platform using Delta Live Tables on Databricks. The solution, known as Bloodlytics, delivers real-time insights, enhances operational efficiency, and supports faster, life-saving decisions.
Read the caseThe City of Melbourne provide essential services to millions of residents and businesses. The council was keen to understand how Generative AI would impact employee experiences. Exco conducted a two-part pilot using Microsoft 365 Copilot and Copilot Studio which was aimed at assessing risk, user adoption, cost, and business benefits. The pilot results demonstrated significant time savings and improved employee output, with high participant satisfaction.
Read the caseHydro Tasmania modernised its contract management processes by replacing a manual system with a robust, integrated platform built on Microsoft Platform. Delivered in partnership with Exco Partners, the solution centralises agreements, automates workflows, integrates spatial data, and provides real-time insights through dashboards. The result: greater efficiency, reduced risk, and empowered contract managers with smarter tools and stronger governance.
Read the caseApril 2026 · milestone
NEC’s acquisition brings together our design-led, cloud-first, data-driven capability with NEC’s global strength in secure, mission-critical technology. Same leadership, same culture, same commitment, now with the reach and resources of a global technology leader behind us.
Our thinking
Dynamics 365
Power Platform
Microsoft Copilot
Azure Data + AI
Workato
Fabric & Databricks