Power positive digital change with Exco Partners
A powerful mix of experience, creativity and engineering focused on delivering true transformational change. Serious capability horsepower, delivering serious business performance.
transformation + changeexperience + designbusiness agility + deliverytechnology + data

A powerful mix of experience, creativity and engineering.

We are an Australian Management Consulting firm expert in delivering transformative solutions and providing advisory services to enterprise businesses. Bringing together a powerful mix of experience, creativity, and engineering, our purpose is to assist our customers with smart, effective execution of digital and transformative change.

At Exco Partners, we combine our countless years of experience with data, industry insight, creativity, and research to provide measurable, pragmatic, and actionable solutions for our customer’s unique needs.

our agenda

our purpose

As business leaders know, every organisational function is having to manage the pressure of change and disruption. Smart, effective execution of digital strategy and transformative change is critical to remain competitive.

Our purpose is to represent our customers to do just that.

Balancing growth and a digital ambition

Balancing aspirations of growth, a digital ambition and real world constraints

Balancing growth and a digital ambition is all-consuming. We think the most transformational activity is overstated. It is often tackled within a framework of known constraints that is not transformation, that’s making something less broken. We specialise in finance, sales and procurement operation transformation.

Addressing sustainable advantage

Addressing pressures for workforce flexibility to enable sustainable competitive advantage

We see business agility as a fundamental organisational objective to enable transformation, the subtle distinction between agile and agility. We appreciate the business challenges of evolving ways-of-working and the changing venn diagram of employee, competency, capability and technology tools that are disrupting change momentum.

Mastering the challenges of change

Master the challenges and opportunities of fundamental business model change

Transformative change can only be successful if the change is embedded in new ways of working. Deploying a new technology tool set often over shadow the often more difficult aspects of making the change relevant to the business, customer and workforce. And importantly, making that change stick without disrupting all the parts of the business that are sound, be it culture, reputation or an ability to service customer.

Designing for a meaningful impact

Designing for a positive and meaningful impact to experiences and lives

Customer attraction, acquisition and retention continue to be the centre-piece of most transformative business cases. We see the role innovation, experience and service design can play for a pragmatic organisation dealing with conflicting priorities. We see the pending mesh of experience, service design and more traditional analysis capabilities. We see an industry currently fixated with a title rather than the outcome. We think that’s not quite right and we look to make a positive difference.

our capability

transformation+
change

Transformation is a complex challenge shaped by a diverse eco-system that spans customer, people, products, regulation, systems and market forces. Technology is just one dimension.

transformation+
change

  • Finance Transformation
  • Digital Strategy
  • Organisational Change
  • Operating Model Change
  • Sales Transformation
  • Cost-out and Optimisation
  • Adoption Services

experience+
design

Our award winning design practice is uniquely positioned to connect transformative change from strategy to delivery. Our design-thinking methods are pragmatic, holistic and structured to build buy-in, confidence, and amazing experiences.

experience+
design

  • Customer Experience
  • Service Design
  • Human Centred Design
  • Design Sprint
  • Visual / Web Design
  • Digital Product
  • Business Analysis
  • Process Analysis
  • Process Re-engineering

business agility+
delivery

Delivery accountability is an important part of our DNA. We respect experience, discipline and pragmatism in project delivery over the of the theorist. We see business agility as a fundamental objective to enable transformation.

business agility+
delivery

  • Project Management
  • Agile Delivery
  • New Ways of Working
  • Lean Portfolio Planning
  • PMO Tooling
  • Project Office Transformation
  • Process Automation
  • Business Productivity

data+
technology

Data-driven insight is fundamental to our work. Understanding data and effectively utilising technology is critical to delivering a competitive advantage.

data+
technology

  • Data & API Strategy
  • Technology Health-check
  • Enterprise Architecture
  • Data Integration
  • Solution Architecture
  • Solution Design
  • Platform Delivery
  • Platform Engineering
  • Web Development

our thinking

10 tips on how to deliver an engaging remote workshop

As the glorious year that was 2020 nears an end, I thought it was an opportune time to share some tips on what I have learned over the last 12 or so months of running co-design wor...
9-Oct-2021

Before a PPM

We originally wrote this article back in 2019. Given some recent conversations, we thought it may be interesting to do an update. It became even more interesting to see how little ...
9-Aug-2021

Business analytics, a waste of money

Are we spending our Business Intelligence and Analytics Budget where it matters most? The gap between the haves and have-nots only seems to be widening. While a lot of progress has...
1-Jun-2021

3 things to know – Project for the Web

If you have started looking at Project for the Web as Microsoft’s latest Project and Portfolio Management (PPM) Toolset and have found yourself confused, you are not alone! We ...
5-May-2021

5 steps to confident workshop facilitation

Know your audience: Get to know about your workshop participants as much as you can. Be open with the limitation of your expertise in theirs. Remember that you are there to facilit...
3-May-2021

Learning how to learn

In our work at Exco Partners, learning is always an important component that we consider in the solutions we deliver. Learning helps to ensures the change is accepted and important...
29-Apr-2021

CX Designers and BAs, there is so much to learn from each ot...

My daughter applied for a credit card a month back.  It was all online, including “chatting” with someone to guide her through some of the more complicated areas.  With...
16-Feb-2021

Returning to the Office

With the further easing of restrictions in Victoria the speculation and conversation that started with the directive to work from home has shifted to questions about how will we kn...
28-Oct-2020

An insight driven organisation

An insight driven organisation will stand a far greater chance of maintaining their cashflow, keeping touch with customer base and keep a close eye on the operational metrics that ...
6-Oct-2020

Can we please stop manual project reporting

There is little point arguing the rapid rate of change of project management practices in recent years. Yet, project reporting remains un-change and often antiquated. Time to chang...
6-Aug-2020

Designing for Transformational Change

For an organisation to be able to deliver transformational change, thorough careful consideration and preparation are needed in the design of the change program itself. Simply pick...
22-Apr-2020

Are your new ways of working, working?

Most organisations have in recent times undertaken significant self-reflection, analysis and in some cases external validation to define a new ‘way of working’ aimed at delivering ...
27-Jan-2020

our news

CRN Fast 50

24-Nov-2021
We are extremely excited to announce we have been recognised in the CRN Fast 50 for 2021. In the number 2 spot mind you! This is a huge pat on the back to the incredible team at Exco Partners and the amazing work they have done throughout some of the most challenging times. Learn more…

Digital Customer Experience Design and Community Contribution Winner 2021

7-Oct-2021
We are thrilled to be recognised as an ABA100 Winner for Digital Customer Experience Management in The Australian Business Awards 2021 for our work with the National Centre for Farmer Health. The NCFH has made an enormous contribution to support the health, well-being, and safety of farming and regional communities throughout Australia. We were privileged…

Project Controls Exco Awards 2021 Finalist

20-Sep-2021
With Major Road Projects Victoria, we are delighted to announce that we have been nominated as finalists in the Project Controls Expo Awards 2021 The objective of the project was to establish a Project Management Framework that would enable a clear delivery approach for all road projects and would be embraced by future MRPV Project…