Data driven businesses are 19x more likely to be profitable
They are also 23x more likely to gain customers and 6x more likely to retain customers.
Recent events in the industry have only sought to highlight the importance of governance, collection and use of data as part of growing connection with Customers and Employees.
Correctly defining, obtaining, securing, integrating, migrating, visualising and actioning on data is of ever-growing importance to more and more organisations.
Our approach looks to start with why data is valuable and build robust and smart data solutions to deliver that value, securely and continuously.
Three pillars of great data-driven businesses
Use evidence and data to guide your design to create opportunities for transformative thinking.
Consider the whole problem space, through all stages of the customer life-cycle.
While technology will likely deliver the experience, it is the human connection that will make it stick.
In partnership with Microsoft and Zendesk, we have smart solutions to deliver across all customer journeys and to connect customers to your enterprise platforms. Our approach combines our award-winning experience design capability with best-of-breed technology to create a set of fit-for-purpose, high value and fast-to-implement solutions.
Some technology we like to work with
Automotive Data Strategy, Analytics & Insight
Exco Partners was engaged to implement a customer engagement initiative targeting an immersive and personalised online channel experience for a large international automotive parts organisation. Data analysis identified a propensity for members to purchase once for a specific need. The hypothesis was that harnessing all of the business’s vehicle data…Read more
Our consulting services
Building a digital-first, employee experience strategy
We are an Australian Consulting and Digital Service company. We bring together a powerful of mix of experience, creativity and technology to engineer and transform a future that can deliver you business performance that is realistic, sustainable and has purpose.
At Exco Partners, we combine our countless years of experience with data, industry insight, creativity, and research to provide measurable, pragmatic, and actionable solutions for our customer’s unique needs.Download
Get in touch
Contact us for a demonstration or to find out more about how we can help you.