Solutions · AI · Data · CX · EX

Real problems. Real solutions. 

Business leaders are being challenged to build a future that is sustainable, secure and resilient. Our solutions are designed for exactly these priorities. What are yours?

01

Priority one

Artificial intelligence. 

We have reached a tipping point for the adoption of AI in business.

The tools and capabilities are here, and they are useful. Smart businesses are embracing the capability and preparing for the inevitable.

We help you find the use cases that matter, prove them safely, and put the governance around them so AI becomes an asset rather than a liability.

Copilot readiness & pilotsCopilot Studio agentsAI governance & riskDatabricks & Fabric
Explore artificial intelligence
$266B

Projected global AI market by 2027

97%

Of executives report increasing investment in AI capability

2

Deep AI partnerships: Microsoft and Databricks

02

Priority two

Data-driven business. 

Data-driven businesses will win, but must first do the right thing with customer data.

Defining, securing, integrating and acting on data is of ever-growing importance. We start with why your data is valuable, then build robust, smart data solutions that deliver that value securely.

We design and build modern data platforms on Microsoft Fabric and Databricks, with governance baked in from the start.

Data strategy & platformsMigration & integrationPower BI & analyticsGovernance & Purview
Explore data-driven business
23x

More likely to acquire customers when decisions are data-driven

6x

More likely to retain those customers

19x

More likely to be profitable as a result

03

Priority three

Customer experience. 

Customers who love the experience recommend it. Everything compounds from there.

CX drives longer relationships, greater revenue and better business performance. We help you deliver holistic digital experiences without compromising the human interactions that matter.

Our designers and engineers work as one team, so the experience we design is the experience we ship.

Service design & journey mappingCustomer portalsDynamics 365 CXZendesk
Explore customer experience
5x

Customers who rate an experience highly are five times more likely to recommend it

8

Sectors where we have shipped customer-facing platforms, from government to media

04

Priority four

Employee experience. 

Companies that invest in employee experience outperform those that don’t by 122%.

Attracting and keeping people can’t be solved with traditional methods. We turn the craft of customer experience inward, building employee experiences that relieve retention pressure and help you do more with less.

From journey design to process automation and Copilot adoption, we make the daily experience of work measurably better.

Employee journey designProcess automationCopilot adoptionModern intranets & portals
Explore employee experience
122%

Outperformance of companies with great employee experience

2

Partnerships powering our EX work: Microsoft and Zendesk

One team

Four priorities. One team. 

AI without data is guesswork. CX without EX is a mask. These priorities only work when they are designed together, which is exactly how we deliver them.