Supporting your biggest assets
Businesses in all sectors are being challenged in attracting and keeping employees. This lack of access to talent, combined with wage growth pressure, is challenging the status quo and traditional methods for managing and sustaining high-performing workforces.
Smart businesses are leveraging the benefits of customer experience design to create employee experiences that alleviate retention pressure and enable them to achieve more with fewer resources.
We have partnered with Zendesk to create a team combining award-winning experience design capability with the #1 platform for digital self-service and experience management.
Ways we can help
Transforming
operations
Transforming operations involves streamlining processes, automating tasks, and integrating advanced technologies like AI and cloud solutions. This enhances accuracy, efficiency, and data visibility, enabling faster decision-making. By optimising workflows, reducing manual errors, and improving financial reporting, businesses can drive better financial outcomes, support growth, and ensure compliance.
Improving project portfolio
management
Improving Project Portfolio Management (PPM) involves optimising the selection, prioritisation, and execution of projects to align with organisational goals. By enhancing resource allocation, risk management, and decision-making processes, PPM ensures better project outcomes, increased efficiency, and improved strategic alignment, ultimately driving business growth, and maximising ROI across the portfolio.
Simplifying work through automation
Simplifying work through automation transforms repetitive, manual processes into intelligent, efficient workflows. We design and implement automation solutions that reduce complexity, minimise errors, and free up employees for more meaningful work. The result is faster delivery, improved accuracy, and a more empowered, motivated workforce.
Optimising workforce experience
Optimising workforce experience focuses on creating engaging, efficient, and supportive environments where employees can do their best work. We help organisations design seamless digital experiences, streamline internal processes, and reduce friction across systems. By aligning tools, culture, and workflows, businesses empower their people, improve productivity, and foster higher retention and satisfaction.
Enabling a connected workforce
Enabling a connected workforce ensures employees have the tools, insights, and collaboration platforms needed to thrive in a digital-first world. We integrate systems, modernise intranets, and optimise digital workplaces to break down silos and improve communication. The outcome is a more agile, informed, and engaged organisation that can adapt quickly to change.
Designing better employee experiences
Designing better employee experiences means shaping every moment of the employee journey. From onboarding to offboarding and beyond. Seamless, engaging, and effective. We apply human-centred design principles to the needs of employees. By reimagining the tools, processes, and touchpoints, we help organisations create engagement, productivity, and long-term advocacy.
Finance & Accounts
HR & On-boarding
Expense Management
Facilities & Security
Information Technology
Payroll & Benefits
Designed to deliver amazing results for you
Strategic Design
Service Design
User Experience
Visual/Web Design
Customer Research
Employee Experience
Process Analysis
Artificial Intelligence
Power Apps / Power Platform
Agile Ways-of- working
Change Management
Digital Strategy
Our technology partners
In partnership with Microsoft and Zendesk, we have smart solutions to deliver across all employee journeys. Our approach combines our award-winning experience design capability with best-of-breed technology to create a set of fit-for-purpose, high-value and fast-to-implement solutions.
What are the three pillars of a great digital-first employee experience strategy
Connection
Create a human connection from the start. Connect people, not processes.
Productivity
Remove the barriers that make finding and getting things done hard.
Growth
Provide an environment that allows your team to do great things.
Building a digital-first, employee experience strategy
In today’s business landscape, employee experience
has become a crucial element of success. It refers to
the feelings, attitudes, and perceptions that employees
have about their work and their workplace. A positive
employee experience can have a wide range of benefts for
businesses. For example, employees who have a positive
experience are more likely to be engaged, motivated, and
productive, which can lead to increased effciency and
proftability.