Employee experience

Employee experience is as important as customer experience in the war for talent. How are you prioritising Employee Experience in your organisation to enable a sustained and high-performing workplace?

Companies with great employee experience outperform by

5x
People
Technology
Process
Woman helping her friend to climb the cliff and reach the top of mountain. Friends helping each other during hiking a mountain.

Businesses in all sectors are being challenged in attracting and keeping employees. This lack of access to talent, combined with wage growth pressure, is challenging the status quo and traditional methods for managing and sustaining high-performing workforces.

Smart businesses are looking to take the benefits of customer experience design and turn it around to build employee experiences that will relieve retention pressure and allow businesses to do more with less.

We have partnered with Zendesk to create a team combining award-winning experience design capability with the #1 platform for digital self-service and experience management.

Our partners

In partnership with Microsoft and Zendesk, we have smart solutions to deliver across all employee journeys. Our approach combines our award-winning experience design capability with best-of-breed technology to create a set of fit-for-purpose, high value and fast-to-implement solutions.

Three pillars of a great digital-first employee experience strategy

Connection

Create a human connection from the start. Connect people, not processes.

Productivity

Remove the barriers that make finding and getting things done hard.

Growth

Provide an environment that allows your team to do great things.

A match made in employee experience heaven

In partnership with Zendesk, we have smart solutions to address employee uplift across virtually all business departments. Our approach combines award-winning experience design plus the world’s #1 platform for digital self-service to create a set of fit-for-purpose, high value and fast-to-implement solutions.

Finance & Accounts
HR & On-boarding
Expense Management
Facilities & Security
Information Technology
Payroll & Benefits

Building a digital-first, employee experience strategy

The function of finance and procurement is critical to the health and efficiency of a business operation. Exco Partners was engaged to review and improve the procurement function within a large Victorian government department who were responsible for major road projects. The objective was to improve the procurements processes, uplifting non-conformance and approval times. Exco Partners were able to improve double the non-conformance and almost half the approval times.

Download

Finance operation uplift

The function of finance and procurement is critical to the health and efficiency of a business operation. Exco Partners was engaged to review and improve the procurement function within a large Victorian government department who were responsible for major road projects. The objective was to improve the procurements processes, uplifting non-conformance and approval times. Exco Partners were able to improve double the non-conformance and almost half the approval times.

Learn more

Get in touch

We would love to hear from you. Hit us up on our Contact Us page so we can get in contact with you.