CRN Fast 50

We are extremely excited to announce we have been recognised in the CRN Fast 50 for 2021. In the number 2 spot mind you! This is a huge pat on the back to the incredible team at Ex...
24-Nov-2021

Digitising Kinder Enrolment

Enrolling a child in kindergarten is a critical turning point in families’ lives and is a significant, often first, interaction with the local government or council. With the...
27-Oct-2021

10 tips on how to deliver an engaging remote workshop

As the glorious year that was 2020 nears an end, I thought it was an opportune time to share some tips on what I have learned over the last 12 or so months of running co-design wor...
9-Oct-2021

Digital Customer Experience Design and Community Contributio...

We are thrilled to be recognised as an ABA100 Winner for Digital Customer Experience Management in The Australian Business Awards 2021 for our work with the National Centre for Far...
7-Oct-2021

Project Controls Exco Awards 2021 Finalist

With Major Road Projects Victoria, we are delighted to announce that we have been nominated as finalists in the Project Controls Expo Awards 2021 The objective of the project was t...
20-Sep-2021

MRPV Project Management Framework

Major Road Projects Victoria (MRPV) is a dedicated government body charged with planning and delivering major road projects for Victoria. MRPV is part of the Major Transport Infras...
20-Sep-2021

Before a PPM

We originally wrote this article back in 2019. Given some recent conversations, we thought it may be interesting to do an update. It became even more interesting to see how little ...
9-Aug-2021

Health Insurer IT Strategy

Exco Partners have experience in the development of IT Strategy spanning the multiple dimensions of an IT operation including: Operating model design Architecture roadmap Service M...
4-Jun-2021

Automotive Data Strategy, Analytics & Insight

Exco Partners was engaged to implement a customer engagement initiative targeting an immersive and personalised online channel experience for a large international automotive repla...
1-Jun-2021

Business analytics, a waste of money

Are we spending our Business Intelligence and Analytics Budget where it matters most? The gap between the haves and have-nots only seems to be widening. While a lot of progress has...
1-Jun-2021

National Centre for Farmer Health

Founded by the Victorian government’s Future Farming Strategy the National Centre for Farmer Health (NCFH) is an organisation focused on the education, research and innovation into...
27-May-2021

Project for the Web with Microsoft’s Project Accelerator

Join us on a webinar, presented by Tjon Kim our resident project and portfolio tooling guru, to learn about Microsoft’s new Project Accelerator tool which delivers some impre...
20-May-2021

3 things to know – Project for the Web

If you have started looking at Project for the Web as Microsoft’s latest Project and Portfolio Management (PPM) Toolset and have found yourself confused, you are not alone! We ...
5-May-2021

5 steps to confident workshop facilitation

Know your audience: Get to know about your workshop participants as much as you can. Be open with the limitation of your expertise in theirs. Remember that you are there to facilit...
3-May-2021

Learning how to learn

In our work at Exco Partners, learning is always an important component that we consider in the solutions we deliver. Learning helps to ensures the change is accepted and important...
29-Apr-2021

CX Designers and BAs, there is so much to learn from each ot...

My daughter applied for a credit card a month back.  It was all online, including “chatting” with someone to guide her through some of the more complicated areas.  With...
16-Feb-2021

Designing and Testing Services

Are you a mad-hatter service designer? A guru of customer experience? Are you just a punter wanting to test out a new way to serve your customers? If you are, you have likely scrat...
25-Jan-2021