2025
Delivering AI Copilot across the City of Melbourne
The City of Melbourne provide essential services to millions of residents and businesses. The council was keen to understand how Generative AI would impact employee experiences. Ex...
From Complexity to Clarity: Digitising Australia’s Wage Syst...
The Fair Work Commission (FWC) replaced its outdated Modern Awards Pay Database (MAPD) with a new system called Modern Awards and Rates System (MARS).
Machine Experience (MX): Designing experiences for a new use...
As AI systems become autonomous participants in business ecosystems, designing for human users is no longer enough. Machine Experience (MX) is emerging as the next frontier, focusi...
Is Your ERP Holding You Back?
Many ANZ businesses are still relying on outdated ERP systems that slow decision-making and limit growth. This article explores the hidden costs of legacy tools, offers a readiness...