2023
Digital Customer Experience and Digital Transformation Winne...
We are thrilled to be recognised as an ABA100 Winner for Digital Customer Experience and Digital Transformation in the Australian Business Awards 2023 for our work with Sustainabil...
Four steps to building a good AI base
If a business owner is unsure about how AI can benefit their business, there are many facets to consider before making any decisions. These considerations can help business owners ...
MAV Technology Awards for Excellence – Winners
Wow! Congratulations to the amazing team at Melton City Council and Exco Partners for your recognition as winners at the MAV Technology Awards for Excellence. T...
Guardians of Trust
Navigating data risks and building unbreakable customer relationships. No one should question the importance of properly managing and protecting the data of your customers and empl...
Trends for User Experience Design for 2023
As we hit the halfway mark for 2023, we are seeing that UX trends are continuing to evolve and that a UX-focused strategy is essential if brands want to see more engagement. The de...
The Importance of Accessibility in User Experience Design
In the current era of pervasive technology, where digital solutions play a significant role in our daily lives, prioritizing the creation of inclusive and accessible products and e...
Psychological drivers are key when designing experiences
Understanding psychological drivers is key when designing experiences. Our perception, attention, memory, decision-making processes, and emotional responses all significantly shape...
NBA, business strategy and data insight
With the NBA finals currently underway, I found this analysis to be particularly intriguing, highlighting the significance of data and data insights in shaping business strategies ...
Fear of missing out
As Generative AI reaches the peak of the Gartner Hype Cycle, many organizations are currently deliberating among the three most likely positions, which are as follows: If you fall ...
Will Microsoft Copilot change the way we work?
We have been closely watching the amazing trajectory of AI tools this year. Our recent posts about Chat GPT and Midjourney have explored how these tools are becoming more accessibl...
The Power of Customer Obsession in Designing Exceptional Cus...
In today’s competitive market, creating exceptional customer experiences has become a key differentiator for businesses. However, designing great experiences is not just abou...
Building a digital-first, employee experience strategy
Employee experience has become a crucial element of success in today's business landscape. It refers to employees' feelings, attitudes, and perceptions about their work and workpla...
Is this the end for UX designers?
With Machine Learning (ML) and Artificial Intelligence (AI) based tools such as Dall-e 2 and Midjourney now able to generate unique artwork and design; is this the end for UX Desig...
Exco Partners Elevates Local Councils through Digital Transf...
At Exco Partners, we're thrilled to announce our latest endeavour in supporting local councils' transformation initiatives!