ERP Operational Diagnostic
Diagnose before you implement.
- How your organisation operates and decides
- Gaps across process, data and governance
Outcome · A clear operating model and focused ERP roadmap.
SolutionsEmployee experienceERP modernisationCoreMethods™
We ensure ERP supports how your business runs, reports and performs long after go-live. Because ERP doesn’t fail at implementation; it fails when the business stops trusting it.
The problem
ERP modernisation is often treated as a technology project. Organisations select software, configure processes, migrate data, and measure success at go-live.
It fails when operating models, reporting requirements, governance structures and business processes are not aligned before implementation begins.
Signs alignment is breaking down
Our approach
How we deliver
Diagnose before you implement.
Outcome · A clear operating model and focused ERP roadmap.
ERP that works from Day 1.
Outcome · ERP aligned to your business, ready for data and AI.
More value from your ERP.
Outcome · Trusted reporting and greater ERP value.
Fix what’s not working, fast.
Outcome · Stabilised performance and restored trust.
Our work
A multi-entity manufacturing organisation running Microsoft Dynamics NAV 2018 required urgent ERP modernisation due to end-of-life constraints and increasing system complexity. Exco Partners delivered a full migration to Microsoft Dynamics 365 Business Central Online within a 40-day window, including complete data migration, legacy customisation refactoring, and deployment to Australian Azure data centres. The organisation now operates on a modern cloud ERP platform aligned to Microsoft’s roadmap, with full operational continuity and retained client control.
Learn moreThis Australian manufacturing organisation had grown through acquisition, resulting in a complex data environment across multiple systems and business processes. With more than 20 financial datasets to integrate into a new ERP, leadership needed confidence in the integrity and consistency of their data before proceeding. Exco Partners delivered a targeted Data Health Check, assessing data quality, reporting integrity, and governance across key financial datasets. The review identified inconsistent metric definitions and fragmented data structures impacting reporting reliability and cross-team alignment.
Learn moreStart here
A fixed two-week assessment of your operational, reporting, governance and process readiness, benchmarked against best practice, with a prioritised roadmap to lift trust, visibility and value.
Questions it answers
Best for: executives, sponsors and delivery leaders seeking an objective view of ERP health and a practical roadmap
FAQ
ERP modernisation is upgrading or replacing an ageing ERP system and, more importantly, realigning it to how your business operates, reports and makes decisions so the platform stays trusted well beyond go-live.
ERP rarely fails at implementation. It fails when operating models, reporting, governance and processes aren’t aligned before configuration begins, which erodes trust in the data and drives manual workarounds.
It’s our approach that starts with how the business operates, reports and decides, then aligns systems, governance and processes to support those outcomes, rather than rolling out software as a standalone project.
Because most ERP outcomes are decided before build begins. Running a distinct design and diagnostic phase first forces alignment on operating model, reporting and governance, so configuration follows how the business actually works, not the other way round. It de-risks the program and means you commit to build with a clear, evidence-based roadmap instead of discovering gaps mid-implementation.
It depends on scope and complexity, but disciplined programs move fast: we delivered a full multi-entity migration to Microsoft Dynamics 365 Business Central within a 40-day window. Our diagnostic is a fixed, two-week engagement.
Yes. We modernise legacy platforms such as Dynamics NAV to Business Central Online, including data migration, refactoring legacy customisations into AL extensions, and Australian Azure deployment for data residency.
ERP recovery, our Realignment & Recovery offer, is for systems that are already live but no longer trusted: reporting is unreliable, teams work around the platform, or adoption has stalled. We identify the root causes across systems, data and processes, fix the reporting and governance breakdowns, and reset the platform with a structured recovery approach, restoring trust and performance without a full re-implementation.
Start with an ERP Operational Diagnostic: a fixed, two-week assessment that benchmarks your readiness and gives you a prioritised roadmap before you invest.