Design

Customer Experience Uplift Program

Customer Experience Uplift Program

Melbourne Water manages and protects Melbourne’s major water resources on behalf of the community. The organisation touches all parts of the water cycle that are essential to...
19-May-2023
A platform for sustainable schools

A platform for sustainable schools

Bridging enterprise grade performance of Dynamics CRM with an amazing React based user experience we unlocked better ways to reach and engage with school communities and develop ne...
19-Jul-2022
Digitising Kinder Enrolment

Digitising Kinder Enrolment

Enrolling a child in kindergarten is a critical turning point in families? lives and is a significant, often first, interaction with the local government or council. With the Victo...
27-Oct-2021
National Centre for Farmer Health

National Centre for Farmer Health

Founded by the Victorian government’s Future Farming Strategy the National Centre for Farmer Health (NCFH) is an organisation focused on the education, research and innovation into...
27-May-2021
Designing and Testing Services

Designing and Testing Services

Are you a mad-hatter service designer? A guru of customer experience? Are you just a punter wanting to test out a new way to serve your customers? If you are, you have likely scrat...
25-Jan-2021
Victorian Government Procurement Process Design

Victorian Government Procurement Process Design

Exco Partners was engaged to review the Procurement and uplift the approach and detail in order to support more effective delivery and continuous improvement. The review and subseq...
17-Jul-2020
Melbourne University research experience design

Melbourne University research experience design

Exco Partners were engaged to design the User Experience of a product for the management, engagement and sharing of information across Melbourne University’s multi-billion-do...
17-Jul-2020
Transforming a finance operation

Transforming a finance operation

The benefits that are available for an organisation through simplifying, organising, automating and re-imagining its finance operation can be enormous. More than simply removing co...
17-Jul-2020
Designing for change

Designing for change

For an organisation to be able to deliver transformational change, thorough careful consideration and preparation are needed in the design of the change program itself. It is not e...
27-May-2020