Design

Customer Experience Uplift Program
Melbourne Water manages and protects Melbourne’s major water resources on behalf of the community. The organisation touches all parts of the water cycle that are essential to...
19-May-2023

A platform for sustainable schools
Bridging enterprise grade performance of Dynamics CRM with an amazing React based user experience we unlocked better ways to reach and engage with school communities and develop ne...
19-Jul-2022

Digitising Kinder Enrolment
Enrolling a child in kindergarten is a critical turning point in families? lives and is a significant, often first, interaction with the local government or council. With the Victo...
27-Oct-2021

National Centre for Farmer Health
Founded by the Victorian government’s Future Farming Strategy the National Centre for Farmer Health (NCFH) is an organisation focused on the education, research and innovation into...
27-May-2021

Designing and Testing Services
Are you a mad-hatter service designer? A guru of customer experience? Are you just a punter wanting to test out a new way to serve your customers? If you are, you have likely scrat...
25-Jan-2021

Victorian Government Procurement Process Design
Exco Partners was engaged to review the Procurement and uplift the approach and detail in order to support more effective delivery and continuous improvement. The review and subseq...
17-Jul-2020

Melbourne University research experience design
Exco Partners were engaged to design the User Experience of a product for the management, engagement and sharing of information across Melbourne University’s multi-billion-do...
17-Jul-2020

Transforming a finance operation
The benefits that are available for an organisation through simplifying, organising, automating and re-imagining its finance operation can be enormous. More than simply removing co...
17-Jul-2020

Designing for change
For an organisation to be able to deliver transformational change, thorough careful consideration and preparation are needed in the design of the change program itself. It is not e...
27-May-2020