SectorsGovernmentFederal & stateCitizen outcomes
We help federal, state and local government organisations modernise services, make better use of data and technology, and deliver measurable outcomes for the communities they serve.
The landscape
Government organisations are under growing pressure to improve services, increase transparency and do more with constrained budgets, while meeting rising community expectations for digital, connected experiences.
We combine deep Microsoft expertise with government delivery experience to help agencies modernise legacy systems, strengthen data foundations, improve citizen and employee experiences, and adopt AI responsibly.
From federal departments to state agencies and local government, we turn policy intent into practical, measurable outcomes.
Government organisations supported
Successful assignments delivered
Years working alongside government
Certified delivery and quality governance
How we help
Ageing, disconnected systems limit agility and drive up cost and risk. We modernise core platforms and move agencies to secure, sovereign cloud with confidence.
Capabilities includeOutcome · Secure, scalable platforms that lower cost-to-serve.
Communities expect connected, accessible services. We design and deliver experiences that are easy to use, inclusive and built around real user needs.
Capabilities includeOutcome · Higher satisfaction and adoption across services.
Fragmented data holds back insight and accountability. We build modern data foundations that support reporting, transparency and evidence-based policy.
Capabilities includeOutcome · Trusted data that informs decisions and policy.
AI offers real opportunity, if adopted responsibly. We help agencies apply Copilot and AI safely to lift productivity and improve services.
Capabilities includeOutcome · Productivity gains with governance and trust.
Federal government procurement
Exco Partners has been appointed to the Australian Federal Government BuyICT Digital Marketplace Panel 2, and is also available through government labour hire arrangements and relevant state and local government procurement panels. Whether you need an individual specialist or an integrated delivery team, we provide flexible engagement options to suit your procurement requirements.
Flexible procurement pathways
Why Exco Partners
We bring deep experience across federal, state and local government, and understand the governance, probity and compliance that public delivery demands.
We combine human-centred design with agile delivery to reduce risk, involve users early and deliver value in measurable increments.
As an award-winning Microsoft partner, we help agencies get the most from their existing investments across the modern government platform.
The platform
We help government organisations get more from their Microsoft ecosystem across:
Trusted partner
The FWC aimed to modernise its unfair dismissal conciliation services, which were hindered by outdated systems and manual processes. Partnering with Exco Partners, they adopted a human-centred design approach to build a seamless, secure, and scalable digital platform using Microsoft technologies. The solution included AI-powered case routing, a customer portal and automated workforce management tools. These innovations significantly improved case handling efficiency, agent productivity, and public engagement. The transformation continues, with future enhancements focused on expanding AI capabilities and refining service delivery.
Learn moreThe Fair Work Commission (FWC) replaced its outdated Modern Awards Pay Database (MAPD) with a new system called Modern Awards and Rates System (MARS). Developed by Exco Partners using Microsoft Dynamics 365 and Azure, MARS is a low-code, scalable platform designed to streamline award management, reduce operational risk, and enable business users to manage complex pay data independently. The transformation significantly enhanced processing speed, data accuracy, and user autonomy, supporting FWC’s broader digital strategy and improving compliance and efficiency in managing over 70,000 pay rates across 155 modern awards.
Learn moreASIC partnered with Exco Partners to modernise its Enterprise Data Platform (EDP), a key enabler of regulatory enforcement, analytics, and digital services. Using a modern data stack Databricks, Delta Lake, Data Vault 2.0, R Studio, and Collibra, Exco Partner delivered a scalable, governed platform that now supports strategic initiatives like investigations and the Modernisation of Business Registers. The transformation has reduced data onboarding time, improved quality and lineage, and accelerated insights for regulatory teams.
Learn moreRed Cross Lifeblood plays a vital role in ensuring a safe, reliable blood and plasma supply across Australia. However, legacy systems limited real-time visibility, affecting responsiveness to shifting supply and demand. To address this, Exco Partners implemented a scalable, real-time data platform using Delta Live Tables on Databricks. The solution, known as Bloodlytics, delivers real-time insights, enhances operational efficiency, and supports faster, life-saving decisions.
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