Experience and Design

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Exco Partners have recently completed the discovery phase of a project targeting specifically the service design for the management, engagement and sharing of information across the universities billion-dollar research capability. The objective was to design a tool to increase user engagement, compliance to costing policy and greater transparency and collaboration.

Ben Laughlin avatar
Ben Laughlin
Managing Partner
Ben is an accomplished executive leader with over 20 years of experience delivering across product, sales, operations and customer experience through the execution of large scale digital and transformative change programmes. Experienced in working with and consulting to CEO and executive-level roles, Ben is respected by his peers and colleagues and has a reputation for his clear vision, leadership, pragmatism and an ability to deliver. He has a hands-on, disciplined and pragmatic approach to leadership with a strong technical background and thorough understanding of managing business change, software delivery and business operations. Complimenting these skills is a solid customer focus and business acumen gained through an MBA education and experience in business management, sales, business development and various startup ventures that he has founded or provided strategic guidance to. This experience has enabled Ben to contribute significantly to the success of the businesses he has worked with at both a business strategy and technology level.