Category
Artificial Intelligence
15 Oct 2025Machine Experience (MX): Designing experiences for a new user type
As AI systems become autonomous participants in business ecosystems, designing for human users is no longer enough. Machine Experience (MX) is emerging as the next frontier, focusing on how machines interact with systems, data, and processes. At the heart of this evolution is the Model Context Protocol (MCP) that enables AI agents to communicate, access tools, and act with context and precision. Businesses that embrace MX today will unlock smarter automation, greater interoperability, and a competitive edge in an AI-first world.→
17 May 20245 Tips for Using Copilot Studio Effectively
Have you been looking at Microsoft's new generative AI tool for Microsoft 365, Copilot, but you also felt underwhelmed by the output quality? No worries, we have some handy tips for you to enhance your Copilot for Microsoft 365's experience and make the most of its features. Here are five easy steps to get you started.→
1 May 2024What value can you expect from AI
Developing a robust AI strategy is paramount as businesses increasingly use AI technologies to drive innovation and efficiency. Beyond the technical intricacies of AI implementation, organisations must navigate a complex landscape to identify where true value lies. This value goes beyond merely adopting AI tools; it requires a strategic approach that aligns AI initiatives with broader business objectives and addresses the nuanced challenges of adoption and benefit realisation.→
31 Aug 2023Four steps to building a good AI base
If a business owner is unsure about how AI can benefit their business, there are many facets to consider before making any decisions. These considerations can help business owners understand the potential impact of AI on their operations and determine whether investing in AI is the right choice for their specific business. Here are four…→
3 Jun 2023Fear of missing out
As Generative AI reaches the peak of the Gartner Hype Cycle, many organizations are currently deliberating among the three most likely positions, which are as follows: If you fall into the first category, you have likely already identified the transformational prospects linked to engaging with a technique that generates efficiencies, enhances the effectiveness of actions,…→
22 Mar 2023Will Microsoft Copilot change the way we work?
We have been closely watching the amazing trajectory of AI tools this year. Our recent posts about Chat GPT and Midjourney have explored how these tools are becoming more accessible and obvious in their use in our day-to-day work lives. In what appears to be another amazing leap forward, Microsoft has just announced their new…→
6 Jan 2023Is this the end for UX designers?
With Machine Learning (ML) and Artificial Intelligence (AI) based tools such as Dall-e 2 and Midjourney now able to generate unique artwork and design; is this the end for UX Designers?→
21 Dec 2022Interview with a robot
I have been intrigued by the rapid growth of artificial intelligence (AI) and machine learning. The recent release of ChatGPT, a new chat tool by OpenAI appears to have taken are a giant step in this growth. OpenAI has some quite amazing tools including Dall-e 2 which can generate unique and original images from a…→