February 2020

Are your new ways of working, working?
Most organisations have in recent times undertaken significant self-reflection, analysis and in some cases external validation to define a new ‘way of working’ aimed at delivering ...
27-Jan-2020

Government Health Services Customer Experience
A major government health services department was undertaking a programme of work to radically improves the customer experience of their services through a culture of continuous im...
11-Jan-2020