Exco Partners was engaged to review the existing procurement practices within a newly established transport authority. The review included baselining as-is performance data, defining the customer experience, determining approval requirements by procurement type and establishing a common set of process metrics. Phase2 of the engagement included automation, work instruction development and a change/communications plan.
Craig is an experienced management consultant (25+years) having worked across financial services, telecommunications, utilities and government sectors. Engagements have included strategy development, extensive commercial, feasibility/business case development experience, organisational change, business review/options analysis, capability uplift, project management and business analysis. In addition to client facing engagements, Craig has a proven track record of operational performance improvement, sales leadership and acquisition due diligence. Craig has managed large (100+) consulting teams across clients and geographic regions.